CognitiveTPG A799II Podręcznik Użytkownika Strona 5
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Chapter 1: About this Guide 5
09/2013 A799-2UG0000 Rev. A A799II Two-Color Thermal Receipt Printer: User Guide
Chapter 1: About this Guide
How to use this guide
The guide is designed to help you nd the information you need quickly and easily, whether you are installing, servicing,
or making adjustments to a CognitiveTPG A799II printer.
For basic printer setup, refer to Chapter 3: Setting up the Printer. This section has been written under the assumption that
the printer will arrive pre-congured. For instructions on checking the conguration or reconguring the printer, look in
Chapter 4: Using the Printer.
Having problems? Check the troubleshooting section in the back of Chapter 4.
Need paper specs? Look in Chapter 5: Paper and Supplies.
Where to nd advanced technical information
Since CognitiveTPG printers are shipped pre-congured and have been designed to operate with no maintenance, this
guide provides only essential technical and conguration information. CognitiveTPG also has a Programming Guide for
this printer with more detailed discussion of programming capabilities. The Programming Guide has been developed
as a companion to the User Guide and includes additional programming information. The Service Guide is available to
qualied service technicians who have been certied by CognitiveTPG to perform advanced procedures.
Because of the printer’s wide array of printing capabilities, you may prefer to contact CognitiveTPG support for more
assistance.
Download manuals and drivers
The A799II Setup Guide, A799II User Guide, A799 Series Programming Guide, and various printer drivers can be
downloaded in .pdf format from the website, www.CognitiveTPG.com, under “Downloads.”
Support
For more advanced procedures and troubleshooting, you may need to refer to the printer’s programming or service guides
or speak to CognitiveTPG technical support. Your CognitiveTPG representative is also able to provide you with necessary
information. You can also nd the CognitiveTPG Troubleshooting Guide at www. CogntiveTPG.com/techsupportpub.aspx.
Additional information about CognitiveTPG’s products and services is posted on the website: www.CognitiveTPG.com.
The website can also direct you to service and support within your area, or e-mail: [email protected].
- User Guide 1
- Contents 3
- Contents4 4
- Chapter 1: About this Guide 5
- Chapter 2: About the Printer6 6
- Chapter 2: About the Printer 7
- Printer controls 8
- Communication interfaces 9
- Standard Features 10
- Factory-installed options 10
- Add-on options 11
- Printing features 11
- Unpack the printer 13
- Adjusting Paper Low Setting 15
- Changing the paper path width 15
- To install the spill guard: 16
- Connect the cables 17
- Cash drawer cables 17
- 9-pin RS-232C 18
- Powered USB cable 19
- Power supply cable 20
- Connector 20
- Connector Interface Panel 20
- Test the printer 21
- Chapter 4: Using the Printer 23
- Paper-savings 26
- Color density 26
- Maximum Power Setting 27
- Printhead Setting 27
- For reference: 28
- Troubleshooting the printer 29
- Printer does not function 31
- Chapter 5: Paper and Supplies 33
- Qualied Paper Grades 34
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